Top Product Management and UX Articles of 2020
3 min readDec 21, 2020
These were my favorite product management and UX articles of 2020, which is the 5th year I’ve compiled this list. Though 2020 was a strange, dark, stressful year for most of us, I hope you all enjoy the list (and prior years, too) as we look toward a brighter future.
Product Management
- 50 Short Product Lessons by John Cutler … Read it at https://cutle.fish/blog/50-product-lessons
- Negotiating with Sales: A Guide for Product Managers by Pradip Khakhar … Read it at https://www.mindtheproduct.com/negotiating-with-sales-a-guide-for-product-managers
- Build Products That Solve Real Problems With This Lightweight JTBD Framework by Sunita Mohanty … Read it at https://firstround.com/review/build-products-that-solve-real-problems-with-this-lightweight-jtbd-framework
- Lying To Customers by Rich Mironov … Read it at https://www.mironov.com/lying
- How to Manage Product Managers by Ryan Seamons … Read it at https://productcraft.com/best-practices/how-to-manage-product-managers
- How to Build a Killer Product Microsite by Poornima Mohandas … Read it at https://www.mindtheproduct.com/how-to-build-a-killer-product-microsite
- Product Manager’s Secret 2020 Weapon: Remote Workshops by Drew Falkman … Read it at https://www.mindtheproduct.com/product-managers-secret-2020-weapon-remote-workshops
- Hiring a Head of Product by Rich Mironov … Read it at https://www.mironov.com/hiring
- Prioritization: You’re doing it wrong (or possibly not at all) by Saeed Khan … Read it on Medium
- Product Judgment: How some people can repeatedly create product success by Paul Adams … Read it at https://www.intercom.com/blog/product-judgment
UX
- How People Read Online: New and Old Findings by Kate Moran … Read it at https://www.nngroup.com/articles/how-people-read-online
- Online Shopping for Food and Groceries During Covid-19: Workflow Issues Impact the Ecommerce Customer Experience by Raluca Budiu … Read it at https://www.nngroup.com/articles/food-shopping-covid19
- Typical Designer–to–Developer and Researcher–to–Designer Ratios by Kate Kaplan … Read it at https://www.nngroup.com/articles/ux-developer-ratio
- How to Run a Journey-Mapping Workshop: A Step-by-Step Case Study by Kate Kaplan … Read it at https://www.nngroup.com/articles/journey-mapping-workshop
- 7 Ways to Analyze a Customer-Journey Map by Kim Salazar … Read it at https://www.nngroup.com/articles/analyze-customer-journey-map
- Communicating Changes Throughout the Buyer’s Journey: A COVID-19 Case Study by Kim Salazar … Read it at https://www.nngroup.com/articles/emergency-covid
- How To Design Mobile Apps For One-Hand Usage by Maitrik Kataria … Read it at https://www.smashingmagazine.com/2020/02/design-mobile-apps-one-hand-usage
- Do stories make social media more addictive? by Anna E. Cook … Read it on Medium
- How Well Discovery Phases Are Performed in UX Projects by Maria Rosala … Read it at https://www.nngroup.com/articles/discoveries-in-industry-revealed
- 10 Key Mobile Usability Issues by Nick Babich … Read it on Medium
What did I forget to list? Please leave a comment and let me know. Note: I left out a lot of great podcasts and videos, but I hope someone else can compile a list of those.
